Privacy Policy
How jalinovareqo protects and manages your personal information
Introduction
At jalinovareqo, we understand that your privacy matters deeply to you – and it matters to us too. This policy explains how we collect, use, store, and protect your personal information when you use our platform for money mindset development and financial education.
We operate under UK data protection laws, including the Data Protection Act 2018 and UK GDPR. This means you have strong rights regarding your personal data, and we have clear responsibilities to protect it.
Information We Collect
Account Information
When you create an account with us, we collect your name, email address, and payment details if you purchase our learning programs. We also store your progress through our courses and any personal financial goals you share with us.
Usage Data
We track how you interact with our platform – which lessons you complete, how long you spend on different sections, and which resources you find most helpful. This helps us improve our educational content and personalise your learning experience.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Contact Details | Account management and communication | Until account deletion |
| Learning Progress | Personalising education experience | 3 years after last activity |
| Payment Information | Processing transactions securely | 7 years for tax purposes |
How We Use Your Information
Important Note About Financial Information
We never store your complete payment card details on our servers. All payment processing is handled by certified third-party providers who specialise in secure financial transactions. We only retain transaction references and payment confirmation details.
Sharing Your Information
We don't sell your personal information to anyone. However, we do share limited data with carefully selected partners who help us operate our platform effectively.
Service Providers
We work with email service providers, payment processors, and cloud hosting companies. These partners only receive the minimum information needed to provide their services, and they're bound by strict data protection agreements.
Legal Requirements
In rare circumstances, we might need to share information with law enforcement or regulatory bodies. This only happens when legally required, and we always ensure such requests are legitimate before complying.
Your Rights
Under UK data protection law, you have several important rights regarding your personal information. Here's what you can do:
Access Your Data
Request a copy of all personal information we hold about you, including your learning progress and account history.
Correct Information
Ask us to fix any incorrect or outdated information in your account profile or learning records.
Delete Your Account
Request complete removal of your account and associated data, subject to any legal retention requirements.
Restrict Processing
Limit how we use your information while we investigate any concerns you've raised about data accuracy.
How to Exercise Your Rights
To make any of these requests, simply email us at info@jalinovareqo.com with details of what you'd like us to do. We'll respond within one month and won't charge you for most requests. You might need to verify your identity to protect your account security.
Data Security
We take protecting your information seriously. Our platform uses industry-standard encryption both for data transmission and storage. All staff who access personal data receive regular training on privacy protection.
Technical Safeguards
Your data is stored on secure servers with multiple backup systems. We use SSL certificates to encrypt information sent between your browser and our platform. Regular security audits help us identify and address any potential vulnerabilities.
Access Controls
Only authorised team members can access personal information, and only when necessary for their role. We maintain detailed logs of who accesses what information and when, ensuring accountability across our organisation.
Cookies and Tracking
Our website uses cookies to improve your browsing experience and help us understand how people use our platform. Most cookies are essential for basic functionality, while others help us analyse usage patterns.
Essential Cookies
These cookies are necessary for the website to function properly. They remember your login status and course progress, ensuring you don't lose your place when navigating between lessons.
Analytics Cookies
We use analytics cookies to understand which content resonates most with learners and identify areas where we can improve the user experience. This data is anonymised and helps us make better educational resources.
International Transfers
Some of our service providers operate outside the UK and European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by data protection authorities.
We carefully assess the data protection standards in destination countries and only work with providers who meet our strict privacy requirements. Your information receives the same level of protection regardless of where it's processed.
Changes to This Policy
We review this privacy policy regularly and update it when necessary to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and highlight the updates on our website.
You can always find the most current version of this policy on our website, along with the date it was last updated. We encourage you to check back periodically to stay informed about how we protect your privacy.
Children's Privacy
Our platform is designed for adults seeking to develop their money mindset and financial understanding. We don't knowingly collect personal information from children under 16 without appropriate parental consent.
If you believe we've inadvertently collected information from someone under 16, please contact us immediately so we can remove it from our systems and ensure proper safeguards are in place.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your data protection rights, we're here to help.
Email: info@jalinovareqo.com
Address: Studio 3, Seller's Wheel, 151 Arundel St, Sheffield City Centre, Sheffield S1 2NU, United Kingdom
Phone: +441772685858
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you're not satisfied with how we handle your personal information.